back to top
For more than a decade, PLANSPONSOR's
annual Defined Contribution Survey has been the most important industry
benchmark, measuring and evaluating 401(k) and other DC providers according to
feedback from their own clients. Dozens of categories are rated in service to
the employer as well as participant service.
of the DC survey are available for $85. Click here for more information.
back to top
late June and mid-September, approximately 49,000 survey questionnaires were
sent to DC plan sponsors from the PLANSPONSOR magazine database, as well as to
client lists supplied by DC providers; 5,930 total usable responses were
received by the close of the survey on September 23. In order to qualify for
rating in the survey, providers needed a minimum of 35 total client responses;
to be rated in a particular asset category, a provider needed to meet specified
quotas (see top of page 52). Scores for participant and sponsor services were
calculated in each asset category in which a provider qualified for a rating.
The score for participant services in each provider’s listing comprises the
cumulative average of 13 categories, and sponsor service comprises 10
categories. The percentage score represents the cumulative score out of 100%.
Letter grades were assigned based on a standardized scale: A+ = 96.0% to 100%;
A = 93.0% to 95.9%; A- = 90.0% to 92.9%; B+ = 87.0% to 89.9%; B = 83.0% to
86.9%; B- = 80.0% to 82.9%; C+ = 77.0% to 79.9%; C = 73.0% to 76.9%.
DEFINED CONTRIBUTION SURVEY - Provider Ratings
For nearly two decades, PLANSPONSOR's annual Defined Contribution Survey has been the most important industry benchmark, measuring and evaluating 401(k) and other DC providers according to feedback from their own clients. Major defined contribution providers are rated in the various client categories they serve, and benchmark information is collected for plan sponsors to gauge their plans against their peers.