Research

2016 PLANSPONSOR Stock Plan Administration Buyer's Guide

Published in PLANSPONSOR August 2016

Navigate Research

2016 STOCK PLAN ADMINISTRATION INDUSTRY SNAPSHOT

COMPETITIVE LANDSCAPE

PROVIDERS# OF
CLIENTS
# OF
PARTICIPANTS
FULLY
OUTSOURCED
STOCK PLANS
Bank of America Merrill Lynch336557,61683%
Certent11,100>1,000,0004%
Charles Schwab125250,00085%
Computershare12,0004,800,00075%
Fidelity Investments3521,689,000100%
Morgan Stanley3231,500,00050%
Solium1>3,000>1,000,00017%
UBS>180>1,000,000>55%
Footnote: 1 Client/participant counts reflect worldwide totals

PROVIDERS ALLOWING EXERCISE OPTIONS/ INDUSTRY SNAPSHOT TRANSACTIONS BY CHANNEL

Online
(Via participant website)

 
100%
 

Call
center

 
88%
 

Interactive Voice Response (IVR) system

 
38%
 

In person
(Via branches, field locations, etc.)

 
50%
 

MOBILE FEATURES OFFERED

 
Via mobile-optimized website
 
Via iOS app
 
Via Android app
100%
 
57%
 
 
 
 
 
 
43%
Checking account
balance/award
status
86%
 
14%
 
 
 
 
 
 
0%
Accepting
awards/
options
67%
 
17%
 
 
 
 
 
 
17%
Exercising
stock
options
83%
 
33%
 
 
 
 
 
 
33%
Selling restricted
performance/
ESPP2 shares
86%
 
29%
 
 
 
 
 
 
29%
Reviewing
vesting
schedules/
details
60%
 
20%
 
 
 
 
 
 
20%
Reviewing
account
statements
83%
 
33%
 
 
 
 
 
 
17%
Updating
contact
information
50%
 
0%
 
 
 
 
 
 
0%
Updating
beneficiary
information
2 Employee stock purchase plan.

Methodology

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PLANSPONSOR contacted leading providers of stock plan administration services in June and received a total of eight responses by the survey deadline. The questionnaire explored each provider’s experience and capabilities in servicing both full and partially outsourced equity compensation plans. A summary of each provider’s response is included below and on the following pages. All data presented are as of December 31, 2015.  
 
Where applicable, profiles highlight where providers deliver key tax/reporting/compliance services via “in-house” resources while others may offer similar services through a third party (or a choice or either option). Call center hours have been standardized to the Eastern time zone. For additional information on survey results and/or to be included in a future version of this guide, please email Brian O’Keefe at bokeefe@assetinternational.com.

Archive

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Stock Plan Administration Buyer's Guide

Stock Plan Administrator's GuidePLANSPONSOR looks at the various stock plan administrator's available to sponsors. The profiles included in this guide highlight where providers deliver key tax/reporting/compliance services via "in-house" resources while others may offer similar services through a third party (or a choice or either option).  

SPONSORED MESSAGES