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As in previous years, the accompanying table is designed to
give a sense of the major TRO providers, their market focus and range of
capabilities. To convey their breadth and depth of services, we have asked
providers for information about the size and composition of their TRO business,
number of clients added last year and how much of their total business is
represented by TRO relationships.
As in past years, we include a number of “service features,”
to add an element of “how” to the “what.” At the suggestion of several providers,
we once again have highlighted some elements as “integrated” deliverables, as
well as the notion of a “single” relationship team—reinforcing the importance
of integrated service delivery within these TRO offerings.
As evidenced by the accompanying table, providers across the
spectrum have developed relationships with external firms and, in some cases,
established formal partnerships to deliver those services. Those relationships
have been identified as “I” (capabilities delivered internally/directly by the
provider), “P” (capabilities delivered in conjunction with a formal
partnership) and “E” (capabilities delivered external to the firm’s “core”
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PLANSPONSOR’s annual TRO Buyer’s Guide questionnaire was
included as a subset of the questions for the DC Recordkeeping Survey (see PLANSPONSOR,
June 2012), distributed to providers of full-service and unbundled
recordkeeping for defined contribution (DC) plans; we received 31 complete
responses this year from providers of TRO services.
The questionnaire, which asked for information pertaining to
each provider’s TRO assets, number of plans and product and service
capabilities, was available for providers to complete online between March and
late April. All data are as of December 31, 2011.
Although the table that follows provides a wealth of
information, it contains only a small portion of each provider’s responses to
the survey. To purchase an Excel spreadsheet containing the full data set of
responses from all 31 TRO providers, including historical information, please
contact Michelle Judkins at email@example.com.
TRO BUYER'S GUIDE
Time was when a "bundled" solution could not be delivered efficiently or effectively unless all the parts came from the same entity—no more. This bundled concept has, for the last several years, been presented under the banner of Total Retirement Outsourcing, or TRO. The Buyer’s Guide presents the providers of TRO services—which types and sizes of clients they service, and products offered.