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METHODOLOGY

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2010 DC Survey


METHODOLOGY: Between late June and late August 2010, approximately 35,000 survey questionnaires were sent to defined contribution (DC) plan sponsors from the PLANSPONSOR magazine database, as well as to client lists supplied by DC providers; 5,929 total usable responses were received by the close of the survey on September 10, 2010. In order to qualify for rating in the survey, providers needed a minimum of 35 total client responses. In order to be rated in a particular asset category, a provider needed at least 15 client responses in the micro, small, or mid asset categories, and at least 10 responses in the large or mega asset categories. Quartiles for participant services and sponsor services were calculated in each asset category in which a provider qualified for a rating.

In addition to the data published here, customized research reports are available by provider, by market segment, by industry, and by region. For more information, contact Brian O’Keefe (bokeefe@assetinternational.com).

Micro (<$5mm)Participant ServicesSponsor Services  
1st Quartile 92.7%-96.4% 94.8%-98.3%
2nd Quartile 90.1%–91.7% 92.3%–94.5%
3rd Quartile 88.0%–89.9% 90.6%–92.0%
4th Quartile 79.2%–87.9% 79.7%–90.0%
Small ($5mm–$50mm)
1st Quartile 92.8%–97.8% 93.4%–98.6%
2nd Quartile 90.0%–92.2% 92.5%–93.3%
3rd Quartile 88.9%–89.5% 90.8%–92.1%
4th Quartile 86.4%–88.3% 86.4%–90.5%
Mid (>$50mm–$200mm)
1st Quartile 92.1%–93.9% 93.1%–94.4%
2nd Quartile 90.7%–91.9% 90.0%–92.0%
3rd Quartile 89.5%–90.6% 89.6%–89.8%
4th Quartile 82.5%–88.1% 86.2%–89.1%
Large (>$200mm-$1b)
1st Quartile 93.1%–94.9% 94.2%–95.5%
2nd Quartile 90.9%–92.6% 92.6%–93.5%
3rd Quartile 86.4%–89.1% 87.4%–89.2%
4th Quartile 77.7%–85.5% 83.0%–87.2%
Mega (>$1b)
1st Quartile 90.2% 89.6%
2nd Quartile 89.4%–89.7% 88.8%–89.3%
3rd Quartile 86.3% 86.6%
4th Quartile 85.4% 84.6%

2010 DC Survey

SunTrust Bank

58 Responses (n/a of total plans)

Respondents
Micro  <$5MM46.6%
Small  $5MM-$50MM53.4%
Mid  $50MM-$200MM0.0%
Large  $200MM-$1B0.0%
Mega  >$1B0.0%
Participant ServicesScoreBest In Class
Micro  <$5MM87.5%0
Small  $5MM-$50MM89.1%1
Mid  $50MM-$200MM0.0%0
Large  $200MM-$1B0.0%0
Mega  >$1B0.0%0
Sponsor ServicesScoreBest In Class
Micro  <$5MM86.6%0
Small  $5MM-$50MM89.6%0
Mid  $50MM-$200MM0.0%0
Large  $200MM-$1B0.0%0
Mega  >$1B0.0%0
Recommendation Likelihood
Extremely Likely57.2%
Moderately/Slightly32.1%
Neutral7.1%
Recommended Against3.6%
Client Tenure
More than seven years66.7%
Five to seven years19.3%
Three to five years5.3%
Less than three years8.7%
Respondent Metrics and Plan Design
Average participation rate69.5%
Clients with auto-enrollment33.3%
Clients having written IPS40.7%
Clients using adviser44.8%
Top 2 Industries Represented
1. Industrial Products12.1%
2. Wholesale12.1%
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