6, 2013 (PLANSPONSOR.com) – The Social Security Administration (SSA) is now offering
a new mobile-optimized website specifically aimed at smartphone users.
According to Carolyn W. Colvin, acting commissioner the SSA,
those visiting the agency’s website, www.socialsecurity.gov, via smartphone will be redirected to the
agency’s new mobile-friendly site. Once there, visitors can access a mobile
version of Social Security’s frequently asked questions, an interactive Social
Security number (SSN) decision tree to help people identify documents needed
for a new or replacement SSN card, and publications that they can listen
to—available in both English and Spanish—right on their phones.
“We are committed to meeting the changing needs of the American
people, and the launch of our new mobile site helps reinforce our online
presence and adaptability to advances in technology,” said Colvin. “I encourage
all smartphone users looking for Social Security information to take advantage of
our new mobile site.”
Visitors to the new mobile site can also learn how to create
a personal "My Social Security" account to get an online Social Security
Statement, learn more about Social Security’s online services
and connect with Social Security on Facebook, Twitter, YouTube and Pinterest.
For people unable to complete their Social Security business online or over the
telephone, the SSA has also unveiled a field office locator. The locator
has the capability to provide turn-by-turn directions to the nearest Social
Security office based on information entered by the user.
“With significant budget cuts of nearly a billion dollars
each year over the last few years, we must continue to leverage technology and
find more innovative ways to meet the evolving needs of the American public
without compromising service,” said Colvin.
Each year, more than 35 million Social Security webpage
views come via smartphones.
For more information, visit http://www.socialsecurity.gov.