| The PLANSPONSOR Service Star program aims to recognize individual retirement plan account reps and relationship managers who, in the words of their clients, have demonstrated not merely excellent, but exemplary service over the past year. Derived from PLANSPONSOR’s 2015 Defined Contribution (DC) Survey, the individuals were chosen by the PLANSPONSOR Surveys & Research team. We culled through more than 600 written client comments, wherein we asked plan sponsors to single out their reps by name (if warranted) and give examples of specific instances where the rep went above and beyond just “great customer service.” From these nominations, PLANSPONSOR recognizes 11 “Service Star” teams/individuals in 2016.Read more > |
