2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

American Funds

www.americanfunds.com
Assets ($MM) by Plan Type
Ranked #21$70,473
401(k)$67,950
403(b)$1,399
457 $0
NQDC$21
All Other$1,103
Participants by Plan Size
Ranked #241,162,754
<$10MM943,266
$10MM – $50MM142,276
>$50MM – $200MM33,559
>$200MM – $1BMM10,981
>$1B32,672
Plans by Channel
Direct sold
Intermediary sold
0%
100%
Service Offerings
New client restrictionsNo company stock; no 457, Davis-Bacon, ESOP/KSOP/Stock Bonus, governmental 414(h), SIMPLE 401k, or Taft-Hartley plans
Multiple service modelsYes
Offers corporate trustee servicesYes
Internal ERISA counsel1
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 7 p.m. ET
Online chat supportNo
Mobile appNo
Managed account optionsNone
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping Platform DST Systems TRAC; Empower Institutional