2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

BOK Financial

www.bokf.com
Assets ($MM) by Plan Type
Ranked #42$8,747
401(k)$7,643
403(b)$113
457 $117
NQDC$37
All Other$837
Participants by Plan Size
Ranked #49119,063
<$10MM34,072
$10MM – $50MM42,564
>$50MM – $200MM27,775
>$200MM – $1BMM10,804
>$1B3,848
Plans by Channel
Direct sold
Intermediary sold
100%
0%
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes
Internal ERISA counsel0
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 10 p.m. ET
Saturday: 9 a.m. - 6 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsBOK Financial
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping Platform FIS Omni
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.