2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Empower Retirement

www.empower-retirement.com
Assets ($MM) by Plan Type
Ranked #3$525,000
401(k)$370,000
403(b)$18,000
457 $83,000
NQDC$4,000
All Other$50,000
Participants by Plan Size
Ranked #28,300,000
<$10MM1,552,149
$10MM – $50MM1,183,787
>$50MM – $200MM947,328
>$200MM – $1BMM1,481,469
>$1B3,135,267
Plans by Channel
Direct sold
Intermediary sold
Not reported
Not reported
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes
Internal ERISA counsel10
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 10 p.m. ET
Saturday: 9 a.m. - 5 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsFinancial Engines; Morningstar/Ibbotson
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping Platform Proprietary system