2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Fidelity Investments

www.fidelity.com
Assets ($MM) by Plan Type
Ranked #1$1,990,534
401(k)$1,680,269
403(b)$197,636
457 $18,273
NQDC$35,078
All Other$59,278
Participants by Plan Size
Ranked #120,939,578
<$10MM1,104,016
$10MM – $50MM2,129,403
>$50MM – $200MM2,943,258
>$200MM – $1BMM5,651,246
>$1B9,111,655
Plans by Channel
Direct sold
Intermediary sold
96%*
4%*
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes
Internal ERISA counselNot reported
Will act as §3(16) fiduciaryNot reported
Participant Services
Call center hoursWeekdays: 8:30 a.m. - 8:30 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsFidelity Portfolio Advisory Services at Work (PAS-W); Financial Engines
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping Platform Proprietary system
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.