2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

MassMutual

www.massmutual.com/retire
Assets ($MM) by Plan Type
Ranked #15$151,566
401(k)$116,907
403(b)$8,567
457 $14,499
NQDC$659
All Other$10,934
Participants by Plan Size
Ranked #122,625,079
<$10MM894,845
$10MM – $50MM607,231
>$50MM – $200MM539,130
>$200MM – $1BMM442,145
>$1B141,728
Plans by Channel
Direct sold
Intermediary sold
Not reported
Not reported
Service Offerings
New client restrictionsParticipant or asset minimums may apply
Multiple service modelsYes
Offers corporate trustee servicesYes
Internal ERISA counsel7
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsProprietary offering
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping Platform Proprietary system; FIS Omni; DST Systems TRAC
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.