2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

MetLife Resources*

www.metlife.com/institutional-retirement/non-profits/index.html
Assets ($MM) by Plan Type
Ranked #30$29,044
401(k)$1,146
403(b)$24,532
457 $1,825
NQDC$8
All Other$1,534
Participants by Plan Size
Ranked #29799,599
<$10MM456,490
$10MM – $50MM209,414
>$50MM – $200MM100,507
>$200MM – $1BMM33,188
>$1B0
Plans by Channel
Direct sold
Intermediary sold
94%
6%
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes
Internal ERISA counsel2
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 9 a.m. - 8 p.m. ET
Saturday: 9 a.m. - 5:30 p.m. ET
Online chat supportNo
Mobile appNo
Managed account optionsAdvised Assets Group
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping Platform Empower Institutional
*Data reflects recordkeeping services provided on behalf of MetLife and Brighthouse Financial. Data has been updated/revised since initial publication in PLANSPONSOR magazine.