2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

NFP

www.nfp.com
Assets ($MM) by Plan Type
Ranked #51$5,288
401(k)$0
403(b)$0
457 $242
NQDC$5,046
All Other$0
Participants by Plan Size
Ranked #5840,500
<$10MM22,400
$10MM – $50MM10,700
>$50MM – $200MM7,400
>$200MM – $1BMM0
>$1B0
Plans by Channel
Direct sold
Intermediary sold
75%
25%*
Service Offerings
New client restrictionsNonqualified plans only (i.e., 409A, 457(b), and 457(f) plans)
Multiple service modelsNot reported
Offers corporate trustee servicesNot reported
Internal ERISA counselNot reported
Will act as §3(16) fiduciaryNot reported
Participant Services
Call center hoursNot reported
Online chat supportNot reported
Mobile appNot reported
Managed account optionsProprietary system (NQDC only)
Retirement Income
Displays retirement income estimate on statementsNot reported
Offers in-plan guaranteed retirement income productsNot reported
Offers out-of-plan annuity bidding serviceNot reported
Recordkeeping Platform Proprietary system
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.