2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Transamerica

www.Transamerica.com
Assets ($MM) by Plan Type
Ranked #11$207,918
401(k)$128,380
403(b)$63,085
457 $2,451
NQDC$2,131
All Other$11,871
Participants by Plan Size
Ranked #84,431,693
<$10MM858,380*
$10MM – $50MM844,822*
>$50MM – $200MM985,935
>$200MM – $1BMM841,347
>$1B901,209
Plans by Channel
Direct sold
Intermediary sold
8%
92%
Service Offerings
New client restrictionsSome restrictions may apply; contact provider for details
Multiple service modelsYes
Offers corporate trustee servicesYes
Internal ERISA counsel7
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 11 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsFinancial Engines; Morningstar/Ibbotson
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceYes
Recordkeeping Platform Proprietary system
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.