Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.


As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

PNC Retirement Solutions

Assets ($MM) by Plan Type
Ranked #36$15,700
457 $55
All Other$2,872
Participants by Plan Size
Ranked #39250,667
$10MM – $50MM77,464
>$50MM – $200MM78,456
>$200MM – $1BMM27,634
Plans by Channel
Direct sold
Intermediary sold
Service Offerings
New client restrictionsMinimum of $1 million in plan assets
Multiple service modelsNo
Offers corporate trustee servicesYes
Internal ERISA counsel12
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 9 a.m. - 10 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsMorningstar/Ibbotson
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping Platform Schwab Retirement Technologies (SRT)
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.