2019
Recordkeeping Survey

Five hot-button issues plan sponsors need to cover in provider searches.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Pentegra Retirement Services*

www.pentegra.com
Assets ($MM) by Plan Type
Ranked #46$5,434
401(k)$4,004
403(b)$349
457 $34
NQDC$120
All Other$927
Participants by Plan Size
Ranked #4987,545
<$5MM27,934
$5MM – $25MM34,224
>$25MM – $100MM14,530
>$100MM – $500MM10,857
>$500MM0
Plans by Channel
Ranked #401,228
Direct sold
Intermediary sold
5%
95%
Service Offerings
New client restrictionsNo Taft-Hartley plans
Multiple service modelsNo
Offers corporate trustee servicesNot reported
# of internal ERISA counsel2
Will act as §3(16) fiduciaryYes - direct offering
Participant Services
Call center hoursWeekdays: 9 a.m. - 8 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsNone
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformSchwab Retirement Technologies (SRT)
Footnote:
*Pentegra Retirement Plan Services is a member of Alliance Benefit Group, which is ranked/reported separately and includes BPAS totals.