2019
Recordkeeping Survey

Five hot-button issues plan sponsors need to cover in provider searches.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Transamerica Retirement Solutions LLC

www.transamerica.com
Assets ($MM) by Plan Type
Ranked #11$186,376
401(k)$113,209
403(b)$59,435
457 $3,154
NQDC$1,718
All Other$8,860
Participants by Plan Size
Ranked #94,072,603
<$5MM574,460
$5MM – $25MM541,126
>$25MM – $100MM787,334
>$100MM – $500MM1,033,920
>$500MM1,135,763
Plans by Channel
Ranked #1326,685
Direct sold
Intermediary sold
5%
95%
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel5
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 11 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsMorningstar/Ibbotson
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system