2019
Recordkeeping Survey

Five hot-button issues plan sponsors need to cover in provider searches.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

T. Rowe Price

www.troweprice.com
Assets ($MM) by Plan Type
Ranked #12$174,961
401(k)$158,756
403(b)$2,399
457 $9,188
NQDC$2,386
All Other$2,232
Participants by Plan Size
Ranked #162,094,753
<$5MM80,554
$5MM – $25MM86,769
>$25MM – $100MM203,047
>$100MM – $500MM582,543
>$500MM1,141,840
Plans by Channel
Ranked #254,637
Direct sold
Intermediary sold
30%
70%
Service Offerings
New client restrictionsNo Taft-Hartley plans
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel17
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 7 a.m. - 10 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsFinancial Engines; Morningstar/Ibbotson
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformFIS Omni; FIS Relius; DST Systems TRAC