2019 Recordkeeping Survey

Breaking down the DC industry by plan type.

Providers

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BB&T Retirement and Institutional Services

www.bbt.com/retirementsolutions
PROFILE2018RANK
Assets ($MM)$11,537 35
Plans1,39039
Participants213,59640
Participants by Plan Size
<$5MM45,410
$5MM – $25MM73,463
>$25MM – $100MM33,442
>$100MM – $500MM19,519
>$500MM41,762
Plans by Channel
Direct sold Not reported
Intermediary sold Not reported
Assets ($MM) by Plan Type
401(k)$10,207
403(b)$193
457 $109
NQDC$535
All Other$493
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel4
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsMorningstar/Ibbotson; ProNvest
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformFIS Omni
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.