2019 Recordkeeping Survey

Breaking down the DC industry by plan type.


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CUNA Mutual Retirement Solutions

Assets ($MM)$15,080 34
Participants by Plan Size
$5MM – $25MM103,561
>$25MM – $100MM29,096
>$100MM – $500MM5,266
Plans by Channel
Direct sold 44%
Intermediary sold 56%
Assets ($MM) by Plan Type
457 $663
All Other$281
Service Offerings
New client restrictionsNo tribal plans, no Non-ERISA church plans, no ESOP, no Multi-Employer plans
Multiple service modelsYes
Offers corporate trustee servicesYes - either direct or via partnership
# of internal ERISA counsel1
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 9 a.m. - 6 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsNone
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system; FIS Omni
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.