2019 Recordkeeping Survey

Breaking down the DC industry by plan type.

Providers

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Fidelity Investments

www.fidelity.com
PROFILE2018RANK
Assets ($MM)$1,917,375 1
Plans33,54410
Participants22,284,4501
Participants by Plan Size
<$5MM1,005,844
$5MM – $25MM1,980,516
>$25MM – $100MM2,643,742
>$100MM – $500MM4,876,948
>$500MM11,777,400
Plans by Channel
Direct sold 38%
Intermediary sold 62%
Assets ($MM) by Plan Type
401(k)$1,636,484
403(b)$196,555
457 $17,961
NQDC$11,750
All Other$54,625
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counselNot reported
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8:30 a.m. - 8 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsFinancial Engines; ProManage; Proprietary Offering
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.