2019 Recordkeeping Survey

Breaking down the DC industry by plan type.

Providers

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Lincoln Financial Group

www.lfg.com
PROFILE2018RANK
Assets ($MM)$67,055 22
Plans23,46317
Participants1,512,79919
Participants by Plan Size
<$5MM373,455
$5MM – $25MM282,953
>$25MM – $100MM303,583
>$100MM – $500MM433,570
>$500MM119,238
Plans by Channel
Direct sold <1%
Intermediary sold >99%
Assets ($MM) by Plan Type
401(k)$20,572
403(b)$35,771
457 $4,352
NQDC
All Other$6,360
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel2
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsMorningstar/Ibbotson; Stadion
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system; DST Systems TRAC
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.