2019 Recordkeeping Survey

Breaking down the DC industry by plan type.


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Assets ($MM)$124,520*17
Participants by Plan Size
$5MM – $25MM380,333
>$25MM – $100MM276,878
>$100MM – $500MM237,609
Plans by Channel
Direct sold 25%
Intermediary sold 75%
Assets ($MM) by Plan Type
457 $75,527*
All Other$8,787
Service Offerings
New client restrictionsNo company stock (ESOP, KSOP); Minimum of 2 participants; $50K minimum first year deposit
Multiple service modelsNo
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel17
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 11 p.m. ET
Online chat supportNo
Mobile appNo
Managed account optionsStadion; other RIA-based options
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.