2019 Recordkeeping Survey

Breaking down the DC industry by plan type.


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Assets ($MM)$5,840 43
Participants by Plan Size
$5MM – $25MM70,235
>$25MM – $100MM6,092
>$100MM – $500MM12,586
Plans by Channel
Direct sold 0%
Intermediary sold 100%
Assets ($MM) by Plan Type
457 $38
All Other$187
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes - either direct or via partnership
# of internal ERISA counsel4
Will act as §3(16) fiduciaryYes - either direct or using third party offerings
Participant Services
Call center hours24 hours per day, 7 days per week
Online chat supportNo
Mobile appYes
Managed account optionsProprietary offering
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary system; FIS Relius
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.