2019 Recordkeeping Survey

Breaking down the DC industry by plan type.

Providers

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TCG Administrators

TCGServices.com
PROFILE2018RANK
Assets ($MM)$4,322 47
Plans74550
Participants534,39631
Participants by Plan Size
<$5MM263,908
$5MM – $25MM160,321
>$25MM – $100MM62,586
>$100MM – $500MM47,581
>$500MM0
Plans by Channel
Direct sold Not reported
Intermediary sold Not reported
Assets ($MM) by Plan Type
401(k)$125
403(b)$3,570
457 $492
NQDC$0
All Other$135
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesNo
# of internal ERISA counsel1
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 9 a.m. - 8 p.m. ET
Online chat supportYes
Mobile appNo
Managed account optionsNone
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformFIS Relius
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.