2019 Recordkeeping Survey

Breaking down the DC industry by plan type.


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The Vanguard Group, Inc.

Assets ($MM)$454,383 4
Participants by Plan Size
$5MM – $25MM106,761
>$25MM – $100MM423,533
>$100MM – $500MM1,134,065
Plans by Channel
Direct sold 60%
Intermediary sold 40%
Assets ($MM) by Plan Type
457 $1,359
All Other$49,517
Service Offerings
New client restrictions$20 million in plan assets
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel6
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8:30 a.m. - 9 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsFinancial Engines
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system
Vanguard's totals exclude plans serviced through its Ascensus partnership. These plans were included in 2016 and 2017 plan counts and represent a material change in 2018 plan counts.
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.