2019 Recordkeeping Survey

Breaking down the DC industry by plan type.

Providers

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Wells Fargo

www.wellsfargo.com/retirement
PROFILE2018RANK
Assets ($MM)$212,774 8
Plans3,22030
Participants3,461,25510
Participants by Plan Size
<$5MM71,256*
$5MM – $25MM304,552*
>$25MM – $100MM542,935*
>$100MM – $500MM1,083,688*
>$500MM1,458,824*
Plans by Channel
Direct sold Not reported
Intermediary sold Not reported
Assets ($MM) by Plan Type
401(k)$190,985
403(b)$2,166
457 $302
NQDC$5,130
All Other$14,191
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesNot reported
# of internal ERISA counsel20
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 7 a.m. - 11 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsFinancial Engines; Morningstar/Ibbotson
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformWyStar
Footnote:
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.