2019 Recordkeeping Survey

Breaking down the DC industry by plan type.

Providers

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Ascensus*

www.ascensus.com
PROFILE2018RANK
Assets ($MM)$63,278 23
Plans42,3846
Participants1,376,45221
Participants by Plan Size
<$5MM866,306
$5MM – $25MM400,944
>$25MM – $100MM81,373
>$100MM – $500MM17,286
>$500MM10,543
Plans by Channel
Direct sold 14%
Intermediary sold 86%
Assets ($MM) by Plan Type
401(k)$61,059
403(b)$1,125
457 $85
NQDC$131
All Other$878
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel50
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile appNo
Managed account optionsMorningstar/Ibbotson; Stadion
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary system
Footnote:
*Ascensus’ data reflects full-service plans on the company’s proprietary platform and does not include plans administered as part of its FuturePlan third-party administration business.
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.