2019
Recordkeeping Survey

Five hot-button issues plan sponsors need to cover in provider searches.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

AXA Equitable

www.axa.com
Assets ($MM) by Plan Type
Ranked #29$29,979
401(k)$5,341
403(b)$22,593
457 $1,655
NQDC$0
All Other$390
Participants by Plan Size
Ranked #27970,512
<$5MM444,456
$5MM – $25MM318,272
>$25MM – $100MM173,049
>$100MM – $500MM34,735
>$500MM0
Plans by Channel
Ranked #1226,811
Direct sold
Intermediary sold
5%
95%
Service Offerings
New client restrictionsSome restrictions may apply; contact provider for details
Multiple service modelsNo
Offers corporate trustee servicesYes - via partnership/other strategy
# of internal ERISA counsel10
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 7 p.m. ET
Fridays: 8 a.m. - 5 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsProNvest
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary system; DST Systems TRAC