2019
Recordkeeping Survey

Five hot-button issues plan sponsors need to cover in provider searches.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Nationwide

www.nationwide.com
Assets ($MM) by Plan Type
Ranked #17$124,520*
401(k)$35,582
403(b)$4,492
457 $75,527*
NQDC$133
All Other$8,787
Participants by Plan Size
Ranked #132,667,670*
<$5MM809,964
$5MM – $25MM380,333
>$25MM – $100MM276,878
>$100MM – $500MM237,609
>$500MM962,886*
Plans by Channel
Ranked #935,578
Direct sold
Intermediary sold
25%
75%
Service Offerings
New client restrictionsNo company stock (ESOP, KSOP); Minimum of 2 participants; $50K minimum first year deposit
Multiple service modelsNo
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel17
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 11 p.m. ET
Online chat supportNo
Mobile appNo
Managed account optionsStadion; other RIA-based options
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system
Footnote:
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.