2019
Recordkeeping Survey

Five hot-button issues plan sponsors need to cover in provider searches.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Newport Group

www.newportgroup.com
Assets ($MM) by Plan Type
Ranked #18$122,688
401(k)$51,414
403(b)$17,434
457 $689
NQDC$27,769
All Other$25,382
Participants by Plan Size
Ranked #221,365,166
<$5MM360,638
$5MM – $25MM416,301
>$25MM – $100MM294,840
>$100MM – $500MM222,725
>$500MM70,662
Plans by Channel
Ranked #1822,789
Direct sold
Intermediary sold
0%
100%
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - via partnership/other strategy
# of internal ERISA counsel10
Will act as §3(16) fiduciaryYes - direct offering
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsProprietary offering
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary system