2019
Recordkeeping Survey

Five hot-button issues plan sponsors need to cover in provider searches.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Sentinel Benefits & Financial Group*

www.sentinelgroup.com
Assets ($MM) by Plan Type
Ranked #42$5,942
401(k)$5,097
403(b)$378
457 $29
NQDC$162
All Other$276
Participants by Plan Size
Ranked #5258,263
<$5MM12,248
$5MM – $25MM26,393
>$25MM – $100MM16,765
>$100MM – $500MM2,857
>$500MM0
Plans by Channel
Ranked #47810
Direct sold
Intermediary sold
40%
60%
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes - via partnership/other strategy
# of internal ERISA counsel2
Will act as §3(16) fiduciaryYes - direct offering
Participant Services
Call center hoursWeekdays: 8 a.m. - 6 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsNot Reported
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformFIS Relius
Footnote:
*Sentinel Benefits & Financial Group is a member of Alliance Benefit Group, which is ranked/reported separately and includes Sentinel totals.