2020
Defined Benefit Administration Survey

Providers

Milliman, Inc.

DB CLIENT OVERVIEW
Total DB admin clients1187
Full outsourcing76%
DB and DC clients15%
DB PLAN OVERVIEW
Total DB plans343
Frozen plans59%
Cash balance plans33%
With <100 participants13%
With >5,000 participants17%
DB PARTICIPANT OVERVIEW
Total Participants1,112,589
Private/Corporate2NR
Public/GovernmentNR
Retired participants29%
All interactions on web60%
SPONSOR SERVICES OFFERED
Plan accounting / Master trustE
Trust and custody servicesE
Actuarial servicesI
Investment managementIE
Liability-driven investingIE
Investment consultingIE
PARTICIPANT ONLINE SERVICES
Online initiation
Online elections
E-form processing
Online inquiry status
I = Internal; E = External; P = Partnership; = Supports service as of publication date; NR = Not Reported in time for publication
Footnote:
1Includes both full outsourcing and partial outsourcing/co-sourcing arrangements; excludes investment-only, actuary-only and plan-consulting-only clients.
2 Includes both single-employer and multi-employer/Taft-Hartley plans.