2020
Defined Benefit Administration Survey

Providers

Bank of America

DB CLIENT OVERVIEW
Total DB admin clients128
Full outsourcing96%
DB and DC clients50%
DB PLAN OVERVIEW
Total DB plans48
Frozen plansNR
Cash balance plans13%
With <100 participants17%
With >5,000 participants6%
DB PARTICIPANT OVERVIEW
Total Participants361,539
Private/Corporate2100%
Public/Government0%
Retired participants19%
All interactions on web95%
SPONSOR SERVICES OFFERED
Plan accounting / Master trustI
Trust and custody servicesI
Actuarial servicesP
Investment managementI
Liability-driven investingI
Investment consultingI
PARTICIPANT ONLINE SERVICES
Online initiation
Online elections
E-form processing
Online inquiry status
I = Internal; E = External; P = Partnership; = Supports service as of publication date; NR = Not Reported in time for publication
Footnote:
1Includes both full outsourcing and partial outsourcing/co-sourcing arrangements; excludes investment-only, actuary-only and plan-consulting-only clients.
2 Includes both single-employer and multi-employer/Taft-Hartley plans.