RESEARCH |

2020
Defined Benefit Administration Survey

Reported by PLANSPONSOR | Art by Nadja Zinnecker
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Introduction

Like our Recordkeeping Survey on the defined contribution side of the market, the DB Administration Survey showcases providers in the DB market—who the major players are, who they serve, what services they provide. Also included is information on overall market sizing.

Conduent HR Services, LLC

DB CLIENT OVERVIEW
Total DB admin clients179
Full outsourcing70%
DB and DC clients10%
DB PLAN OVERVIEW
Total DB plans272
Frozen plans28%
Cash balance plans16%
With <100 participants18%
With >5,000 participants33%
DB PARTICIPANT OVERVIEW
Total Participants4,032,045
Private/Corporate259%
Public/Government1%
Retired participants39%
All interactions on web95%
SPONSOR SERVICES OFFERED
Plan accounting / Master trustI
Trust and custody servicesE
Actuarial servicesP
Investment managementE
Liability-driven investingE
Investment consulting
PARTICIPANT ONLINE SERVICES
Online initiationYes
Online electionsYes
E-form processingYes
Online inquiry statusYes
I = Internal; E = External; P = Partnership; = Supports service as of publication date; NR = Not Reported in time for publication
Footnote:
1Includes both full outsourcing and partial outsourcing/co-sourcing arrangements; excludes investment-only, actuary-only and plan-consulting-only clients.
2 Includes both single-employer and multi-employer/Taft-Hartley plans.