2020
Defined Benefit Administration Survey

Providers

Conduent HR Services, LLC

DB CLIENT OVERVIEW
Total DB admin clients179
Full outsourcing70%
DB and DC clients10%
DB PLAN OVERVIEW
Total DB plans272
Frozen plans28%
Cash balance plans16%
With <100 participants18%
With >5,000 participants33%
DB PARTICIPANT OVERVIEW
Total Participants4,032,045
Private/Corporate259%
Public/Government1%
Retired participants39%
All interactions on web95%
SPONSOR SERVICES OFFERED
Plan accounting / Master trustI
Trust and custody servicesE
Actuarial servicesP
Investment managementE
Liability-driven investingE
Investment consulting
PARTICIPANT ONLINE SERVICES
Online initiation
Online elections
E-form processing
Online inquiry status
I = Internal; E = External; P = Partnership; = Supports service as of publication date; NR = Not Reported in time for publication
Footnote:
1Includes both full outsourcing and partial outsourcing/co-sourcing arrangements; excludes investment-only, actuary-only and plan-consulting-only clients.
2 Includes both single-employer and multi-employer/Taft-Hartley plans.