2020
Recordkeeping Survey

Providers

Fidelity Investments

www.fidelity.com
Assets ($MM) by Plan Type
Ranked #1$2,421,205
401(k)84%
403(b)10%
457 1%
NQDC2%
Other3%
Participants by Plan Size
Ranked #123,699,361
<$10MM4%
$10MM – $50MM10%
>$50MM – $200MM14%
>$200MM72%
Plans by Count
Ranked #1033,868
% Third-party administration
0%
Related Offerings
HSA integrationDirect
Student Loan RepaymentDirect & via 3rd party
Financial wellness options1
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel0
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8:30 a.m. - 8 p.m. ET
Online chat supportYes
Mobile app
Managed account optionsFinancial Engines; ProManage; Proprietary offering
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary recordkeeping system