2020
Recordkeeping Survey

Providers

Lincoln Financial Group

https://www.lfg.com
Assets ($MM) by Plan Type
Ranked #21$75,229
401(k)33%
403(b)52%
457 6%
NQDC<1%
Other8%
Participants by Plan Size
Ranked #181,542,883
<$10MM30%
$10MM – $50MM19%
>$50MM – $200MM24%
>$200MM27%
Plans by Count
Ranked #1722,427
% Third-party administration
33%
Related Offerings
HSA integrationvia Partnership/other strategy
Student Loan RepaymentDirect & via 3rd party
Financial wellness options1
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel2
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile app
Managed account optionsMorningstar/Ibbotson; Stadion
Retirement Income
Displays retirement income estimate on statements
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformSS&C Technologies; Proprietary recordkeeping system