2020
Recordkeeping Survey

Providers

Alight Solutions

https://alight.com/
Assets ($MM) by Plan Type
Ranked #5$459,202
401(k)95%
403(b)2%
457 <1%
NQDC1%
Other2%
Participants by Plan Size
Ranked #74,824,200
<$10MM<1%
$10MM – $50MM<1%
>$50MM – $200MM<1%
>$200MM99%
Plans by Count
Ranked #52240
% Third-party administration
Not Reported
Related Offerings
HSA integrationDirect
Student Loan RepaymentNot Reported
Financial wellness options>4
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes - via partnership/other strategy
# of internal ERISA counsel4
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m ET
Online chat supportYes
Mobile app
Managed account optionsFinancial Engines; Proprietary offering
Retirement Income
Displays retirement income estimate on statements
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformFIS Omni; Proprietary recordkeeping system