2020
Recordkeeping Survey

Providers

MassMutual

massmutual.com\retire
Assets ($MM) by Plan Type
Ranked #14$160,708
401(k)77%
403(b)6%
457 9%
NQDC<1%
Other8%
Participants by Plan Size
Ranked #142,527,415
<$10MM31%
$10MM – $50MM24%
>$50MM – $200MM18%
>$200MM27%
Plans by Count
Ranked #1225,918
% Third-party administration
66%
Related Offerings
HSA integrationDirect
Student Loan Repaymentvia 3rd party
Financial wellness options1
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel7
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile app
Managed account optionsNext Capital
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformSS&C Technologies; Proprietary recordkeeping system; SunGard Omni