2020
Recordkeeping Survey

Providers

Milliman, Inc.

www.milliman.com
Assets ($MM) by Plan Type
Ranked #27$35,378
401(k)NR
403(b)NR
457 NR
NQDCNR
OtherNR
Participants by Plan Size
Ranked #28826,971
<$10MM6%
$10MM – $50MM15%
>$50MM – $200MM31%
>$200MM48%
Plans by Count
Ranked #48831
% Third-party administration
5%
Related Offerings
HSA integrationNo
Student Loan RepaymentNone
Financial wellness options1
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes - via partnership/other strategy
# of internal ERISA counsel18
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportYes
Mobile app
Managed account optionsMorningstar/Ibbotson; ProManage
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformFIS Omni