2020
Recordkeeping Survey

Providers

Mutual of America

mutualofamerica.com
Assets ($MM) by Plan Type
Ranked #34$13,354
401(k)32%
403(b)62%
457 1%
NQDC0%
Other5%
Participants by Plan Size
Ranked #30511,613
<$10MM76%
$10MM – $50MM22%
>$50MM – $200MM2%
>$200MM<1%
Plans by Count
Ranked #238,008
% Third-party administration
Not Reported
Related Offerings
HSA integrationNo
Student Loan RepaymentNone
Financial wellness options0
Service Offerings
New client restrictionsNo company stock
Multiple service modelsNo
Offers corporate trustee servicesNone
# of internal ERISA counsel3
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 9 a.m. to 9 p.m. ET
Online chat supportNo
Mobile appNo
Managed account optionsNone
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary recordkeeping system