2020
Recordkeeping Survey

Providers

The Vanguard Group, Inc.

www.vanguard.com
Assets ($MM) by Plan Type
Ranked #4$547,274
401(k)83%
403(b)6%
457 <1%
NQDC1%
Other10%
Participants by Plan Size
Ranked #65,149,456
<$10MM<1%
$10MM – $50MM4%
>$50MM – $200MM12%
>$200MM84%
Plans by Count
Ranked #362,188
% Third-party administration
Not Reported
Related Offerings
HSA integrationvia Partnership/other strategy
Student Loan RepaymentNone
Financial wellness options2 – 4
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel6
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8:30 a.m. - 9 p.m. ET
Online chat supportNo
Mobile app
Managed account optionsFinancial Engines; Proprietary offering
Retirement Income
Displays retirement income estimate on statements
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary recordkeeping system