PLANSPONSOR Magazine

COVER

Sizing Up Manager Service

When it comes to the service that investment
managers offer their institutional clients, satisfaction is
by no means guaranteed. Managers’ internet service, client
communication, and performance attribution efforts could all
stand improvement, Plan Sponsor’s latest survey
reveals.

Q/A |

Eager on Client Service

David Eager, head of Eager Manager Advisory Services, a division of William M. Mercer, which cooperated with Plan Sponsor on its Defined Benefit Client Satisfaction Survey
Portrait of Retiree |

Thomas Topper

Retired supermarket deli manager, 61
Table of Contents |

EMU and the Sector Bet

As European economies converge, an industry focus is seen replacing country weightings in global portfolios. Is now the right time to move?
Table of Contents |

Taking from Temps

A DoL lawsuit could give sponsors pause when they deny benefits to part-timers
Table of Contents |

Section 411(d)(6) of the Internal Revenue Code

Benefits ball and chain: Why sponsors would like to deep-six Section 411(d)(6) of the Internal Revenue Code governing payment options--and what the IRS plans to do about it
Table of Contents |

Seeking Manager Service

The make-or-break issues that can help plan sponsors decide whether their manager relationships are really worth keeping