2018
Plan Administration Guide, Part Two: Recordkeeping Survey

Breaking down the DC industry by plan type.

Introduction

As a complement to our Defined Contribution Survey—which measures how satisfied DC clients are with their providers—our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.

Ascensus

www.ascensus.com
Assets ($MM) by Plan Type
Ranked #23$64,557
401(k)$61,371
403(b)$1,641
457 $87
NQDC$120
All Other$1,338
Participants by Plan Size
Ranked #191,657,236
<$10MM1,197,362
$10MM – $50MM301,961
>$50MM – $200MM92,557
>$200MM – $1BMM65,356
>$1B0
Plans by Channel
Direct sold
Intermediary sold
12%
88%
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes
Internal ERISA counsel50
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsMorningstar/Ibbotson; Stadion
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping Platform Proprietary system