2019 Recordkeeping Survey

Breaking down the DC industry by plan type.


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AIG Retirement Services

Assets ($MM)$67,315*21
Participants by Plan Size
$5MM – $25MM483,441
>$25MM – $100MM431,572
>$100MM – $500MM405,358
Plans by Channel
Direct sold 97%
Intermediary sold 3%
Assets ($MM) by Plan Type
457 $7,862*
All Other$8,105*
Service Offerings
New client restrictionsNo company stock; no Taft-Hartley plans
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel5
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 9 p.m. ET
Online chat supportNo
Mobile appYes
Managed account optionsProprietary offering
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.