2019 Recordkeeping Survey

Breaking down the DC industry by plan type.

Providers

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Alight Solutions

www.alight.com
PROFILE2018RANK
Assets ($MM)$444,110 5
Plans23954
Participants4,822,8007
Participants by Plan Size
<$5MM0
$5MM – $25MM0
>$25MM – $100MM0
>$100MM – $500MM365,800
>$500MM4,457,000
Plans by Channel
Direct sold 100%
Intermediary sold 0%
Assets ($MM) by Plan Type
401(k)$375,562
403(b)$9,025
457 $810
NQDC$3,960
All Other$54,753
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes - via partnership/other strategy
# of internal ERISA counsel4
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsProprietary offering
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary system; FIS Omni
1 7 8 9

Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.