2019 Recordkeeping Survey

Breaking down the DC industry by plan type.


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The Standard

Assets ($MM)$18,963 32
Participants by Plan Size
$5MM – $25MM188,129
>$25MM – $100MM62,311
>$100MM – $500MM17,464
Plans by Channel
Direct sold 0%*
Intermediary sold 100%*
Assets ($MM) by Plan Type
457 $206
All Other$559
Service Offerings
New client restrictions401(k), Profit Sharing, 457, 403(b), Money Purchase and Defined Benefit (DB) plans only
Multiple service modelsNo
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel8
Will act as §3(16) fiduciaryYes - direct offering
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile appNo
Managed account optionsMainspring Managed
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformFIS Omni
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.