2019 Recordkeeping Survey

Breaking down the DC industry by plan type.

Providers

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Transamerica Retirement Solutions LLC

www.transamerica.com
PROFILE2018RANK
Assets ($MM)$186,376 11
Plans26,68513
Participants4,072,6039
Participants by Plan Size
<$5MM574,460
$5MM – $25MM541,126
>$25MM – $100MM787,334
>$100MM – $500MM1,033,920
>$500MM1,135,763
Plans by Channel
Direct sold 5%
Intermediary sold 95%
Assets ($MM) by Plan Type
401(k)$113,209
403(b)$59,435
457 $3,154
NQDC$1,718
All Other$8,860
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel5
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 11 p.m. ET
Online chat supportYes
Mobile appYes
Managed account optionsMorningstar/Ibbotson
Retirement Income
Displays retirement income estimate on statementsYes
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformProprietary system
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Recordkeeping Survey Archive

As a complement to our Defined Contribution Survey - which measures how satisfied DC clients are with their providers - our annual Recordkeeping Survey gives employers the chance to see exactly which products and services each provider offers, as well as listing information on total assets and overall client demographics. This survey, as opposed to the DC survey, is comprised of data collected from the providers themselves.