2020
Recordkeeping Survey

Providers

ADP Retirement Services

www.adp.com/401k
Assets ($MM) by Plan Type
Ranked #20$80,618
401(k)97%
403(b)<1%
457 <1%
NQDC2%
Other1%
Participants by Plan Size
Ranked #113,071,245
<$10MM76%
$10MM – $50MM15%
>$50MM – $200MM3%
>$200MM6%
Plans by Count
Ranked #353,652
% Third-party administration
Approximately 5%
Related Offerings
HSA integrationvia Partnership/other strategy
Student Loan Repaymentvia 3rd party
Financial wellness options>4
Service Offerings
New client restrictionsDo not support Taft Hartley plans or ESOP plans
Multiple service modelsYes
Offers corporate trustee servicesYes - either direct or via partnership
# of internal ERISA counsel5
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 9 p.m. ET
Online chat supportNo
Mobile app
Managed account optionsFinancial Engines
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceYes
Recordkeeping PlatformFIS Omni; FIS Relius