2020
Recordkeeping Survey

Providers

Conduent HR Services, LLC

www.conduent.com
Assets ($MM) by Plan Type
Ranked #15$150,191
401(k)97%
403(b)<1%
457 0%
NQDC3%
Other0%
Participants by Plan Size
Ranked #261,022,549
<$10MM3%
$10MM – $50MM1%
>$50MM – $200MM2%
>$200MM94%
Plans by Count
Ranked #5382
% Third-party administration
Not Reported
Related Offerings
HSA integrationDirect
Student Loan Repaymentvia 3rd party
Financial wellness options2 – 4
Service Offerings
New client restrictionsNone
Multiple service modelsNo
Offers corporate trustee servicesYes - via partnership/other strategy
# of internal ERISA counsel0 - These services are offered via an outside partnership.
Will act as §3(16) fiduciaryNo
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET, but Conduent supports extended call center hours to meet a client's needs.
Online chat supportYes
Mobile app
Managed account optionsFinancial Engines
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary recordkeeping system